Iceland Assistance

Julien Ratel
iceland assistance

As a local travel agency based in Reykjavik, we provide you with exclusive Iceland assistance throughout your travel, seven days a week! At Iceland Like A Local, we make every effort to ensure that your travel is a success and that you are 100% satisfied before, during and after your travel. That’s why we offer personalised travel assistance 7 days a week during your stay so that whatever happens, you have a solution to your problems. We are here to support you every step of your travel, from designing it and creating it right through to the end of it.

Before your departure

After having filled out a quote request on our site, we will contact you by email, telephone or Skype, whichever suits you best, in order to go through the specifics of your travel plan and to suggest a quote suited to your needs. Then, hand in hand, we design and create together your adventure in Iceland. Once the final quote has been settled on and confirmed, we stay in touch and at your disposal to answer all your questions about your trip, Iceland assistance, currency, the clothes you need to take, first aid kits, etc…
A few weeks before your departure, you will receive your travel diary containing your definitive itinerary and a complete and detailed program of your travels in Iceland. This document is important, it will act as your roadmap and will be essential for all self-drive trips.

Iceland assistance during your travel

Once there, we remain at your disposal to answer any of questions you may have. We give you a number you can call us on, 24/7, whether you have a glitch, you’re lost, or you’d like us to recommend a good place to eat that night, etc. We will do our best to offer you the best possible Iceland assistance by being responsive and attentive to your needs. Feel free to use this free service for any requests you may have, for example, for emergencies, or if you have any doubts, or even if you just have any simple requests for information or advice. Much like us, you probably already know that being in contact with a local or somebody who knows the country very well is a real asset and can help you in many cases. As a local travel agency, and because we like to do our job well and also because we want you to be able to explore the country in the best way possible, we constantly remain at your disposal.

To sum it up, with this free 7-days-a-week helpline service, you can rest easy. We do our best to support you in the best conditions possible, so you get to enjoy a one-of-a-kind experience in the land of adventure, Iceland.

In addition to benefiting from genuine expertise in designing and creating your trip thanks to local expert advisors, payment with us is as easy as with any European agency. This means that, when you purchase your trip through Iceland Like A Local, you won’t have to deal with any of the inconveniences of international bank transfers (exchange fees, reliability, delays and changes in the exchange rate). You pay for your trip in euros on a fully secure online platform with your credit card. You can also pay for your trip in instalments.

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